Storm damage isn't always obvious from the ground. Hail dents, lifted shingle seals, cracked ridge caps, and bruised shingle mats don't show up from the driveway. Our HAAG-trained inspectors get on the roof and check every slope, every flashing detail, and every penetration point.
Our Storm Damage Repair Process
Free Storm Inspection
We inspect every slope, flashing point, and penetration for storm damage. Hail hit counts per test square, wind lift patterns, and granule displacement, all documented with photos and measurements your adjuster will accept.
Claim Documentation
Our office prepares the claim package: photo evidence, damage scope, material specifications, and repair estimate in Xactimate format. We file with your carrier and track the claim through to adjuster assignment.
Adjuster Meeting
Your adjuster gets a guided tour of the damage by our inspector. We speak the same language: hail hit classification, wind speed thresholds, manufacturer warranties voided by damage. This meeting is where claims get approved.
Storm Restoration
We handle the work and coordinate final inspection with your carrier if required. After completion, you get before-and-after documentation and your warranty paperwork. The entire process, from storm to finished roof, managed by Townsend Roofing & Maintenance.
What Townsend Customers Say
"Our neighbors recommended them and now we understand why. Meticulous attention to detail and they treated our home like it was their own."
"Best experience we've ever had with a home service company. On time, on budget, and the results exceeded what we expected. Truly top-notch."
"Responded fast and got the job done right the first time. Crew was polite, professional, and cleaned up everything. Would absolutely hire again."
Why Choose Townsend Roofing & Maintenance for Storm Damage Repair?
24-Hour Emergency Response
Storm damage can't wait. Our Townsend crew tarps exposed areas within 24 hours to prevent secondary water damage while the claim is processed.
HAAG Certified Inspectors
HAAG certification is the insurance industry standard for forensic roof inspection. Our reports are trusted by adjusters because they follow the same methodology carriers use.
Local Company, Local Reputation
17+ years in Townsend. We're not storm chasers from out of state. We live here, work here, and back our warranties because we're not going anywhere.
Insurance Claims Handled
We manage the entire process: inspection, documentation, filing, adjuster meeting, supplements, and repair. You deal with us, not the insurance bureaucracy.
About Our Townsend Storm Damage Repair Services
We work with every major insurance carrier in MA: State Farm, Allstate, USAA, Liberty Mutual, Farmers, Nationwide, and more. Our supplement team knows Xactimate line items and fights for full replacement when your roof qualifies. If the initial estimate seems low, we document additional damage and resubmit.
If your insurance claim gets approved, we do the work at the insurance-agreed price. You pay your deductible. That's it. If additional damage is found during the repair that wasn't in the original scope, we supplement the claim with documentation before proceeding.